Billing
Manage your Chief subscription, payment method, and invoice history.
Current Plan
The top of the page shows:
- Your active plan (Pro or Enterprise)
- Next billing date
- Payment method on file (last 4 of card)
- Trial status if applicable
Changing Your Plan
Click Change Plan to switch between Pro and Enterprise.
- Upgrade (Pro → Enterprise) — takes effect immediately. You’ll be charged a prorated amount for the remainder of the current period at the new rate.
- Downgrade (Enterprise → Pro) — takes effect at the end of the current billing period. Enterprise-only features remain available until then. Multi-agent jobs queued on Enterprise will run to completion.
Payment Method
Click Update Card to change your card on file. Chief uses Stripe — your card details never touch our servers. The Stripe-hosted form is opened in a secure overlay.
If your card expires or fails, you’ll get email warnings on day -7, day -3, and on the failure day. After 3 failed attempts, your tenant moves to a 7-day grace period; after that, Slack access is paused (data preserved) until a working card is provided.
Invoices
Every invoice is linked from this page. Click any invoice to download the PDF or view the detailed line items.
Invoices include:
- Plan subscription line
- Any plan changes (prorations)
- Tax (where applicable)
Invoices do not include your AI token spend — that’s billed by your LLM provider directly under the BYOK model.
Annual Billing
By default, Chief is monthly. For annual contracts (with a discount), email sales@hirechief.ai. Annual customers receive a single invoice and pay by ACH or wire.
Canceling
See Cancellation.